JAMES GLEN PTY LTD

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ON-DEMAND TECHNICAL SUPPORT STREAM-LINED THE SUPPLY CHAIN PROCESS


Stream-lining supply chain process

James Glen has established itself as the market-leading wholesaler of stainless steel and metal fasteners throughout the Australian and New Zealand markets

Microsoft Dynamics AX solution is implemented to manage their customer relationships, finance, warehousing and other supply chain related activities. Further to take up the maintenance of the solution, Covalense was invited on-board to provide technical support on-demand.

Price-breaks, shipment report errors, master data management issues, stock calculations, User security, Delivery notes, Data migration and other business process issues have been resolved to achieve the smooth flow of their supply chain activities.